Shipping policy
Shipping Policy
Thank you for shopping with 5starye.com! Please review our shipping policy below to understand how your order will be processed and delivered.
Order Processing Time
- All orders are subject to a 5 to 7 business day processing period before shipping.
- Processing time includes order verification, quality checks, and packaging.
- Preorders may take additional time due to manufacturing and production schedules, but we will communicate updates as needed.
Shipping Options
- Once processed, all orders are shipped via Printify and will include a tracking number for your convenience.
- Shipping costs are calculated at checkout based on your location and chosen shipping method.
In-Person Fulfillment
- For local customers, some orders may be fulfilled in person instead of being shipped.
- If your shipping address is nearby or you are a friend or family member, we may reach out to arrange a direct handoff. This allows you to receive your order faster without incurring shipping fees.
Delivery Timeframes
- Delivery times depend on your shipping method and location. Once your order has been shipped, you will receive an email with tracking information to monitor its progress.
- Standard shipping within the U.S. typically takes 3-7 business days after processing.
Shipping Restrictions
- We currently only ship within the United States. If your address falls outside of these areas, please contact us before placing an order to discuss possible arrangements.
Lost or Delayed Shipments
- We are not responsible for delays caused by shipping carriers or other unforeseen circumstances. If your package appears lost or delayed, please reach out to us at fiveestarye@gmail.com for assistance.
Contact Us
For any questions or concerns about your order or our shipping process, feel free to contact us at fiveestarye@gmail.com.
By placing an order, you agree to the terms outlined in this Shipping Policy.